# Lancepilot

World's First Meta Compliant Cold WhatsApp Marketing Tool. Run marketing campaigns,  automated follow ups with sequence and unified chat inbox with fully loaded CRM.

<figure><img src="/files/JyINzkHGg4c0Q2Rmw1dr" alt=""><figcaption></figcaption></figure>

## Introduction

Lancepilot is the World's First Meta Compliant Cold WhatsApp Marketing Tool. Using Lancepilot you can send messages directly to the prospect's WhatsApp, Run single campaigns, Run sequences, continue the conversation with the prospect from a unified Inbox and more. So what are you waiting for? Join us now at [lancepilot.com](https://lancepilot.com)

## Live Demo Of Lancepilot Platform

{% embed url="<https://www.youtube.com/watch?v=AEh8Rq__6B8>" %}


# Register a New Number

From Any Other WhatsApp API Provider / Cloud API

### <mark style="color:orange;">Requirements</mark>

1. Phone Number not on WhatsApp ( should be able to receive calls / sms )
2. Old Facebook account
3. 4-5 pages professional website

### How to Sign up with WhatsApp API/ Register a Number with WhatsApp API via Lancepilot ?

* Sign in to Lancepilot > Channel > Click "Create a channel"
* You will be redirected click "Go to channel"
* Click on **"Add New Channel"** and select your WABA currency
* Click on **"Connect"** and log in with Facebook.
* Choose to create a new business portfolio, a Meta business account, or select an existing one.
* Click on **"Next"**. Always opt to create a new WhatsApp account.
* Enter your WhatsApp account name (your brand name or business legal name) and select a category.
* Enter your phone number and verify the OTP received via phone call or text message.
* Click on **"Continue"** and then **"Finish."**
* Wait a few seconds for the popup to close automatically. Your channel will then be displayed.
* Click on **"Connect,"** enter a name for your channel, select a color, and click on **"Create Channel."**
* You will see your channel with the status **"Pending."**
* Click on the WhatsApp icon, go to **Two-Factor Authentication**, and enter a six-digit pin. Remember this pin.
* Click on **"Register Pin."**
* Refresh the page. Your number should now be connected.
* Now click 3 dots icon and click "Copy channel ID"&#x20;

<figure><img src="/files/QA8N05MOSgrrdULGapMh" alt=""><figcaption></figcaption></figure>

* Go back to Lancepilot > Channel
* Click "connect channel"
* Paste the copied Channel ID & click "connect"

**Video Tutorial -**

{% embed url="<https://youtu.be/Kz0QTc_YXfE>" %}


# Migrate an Existing Number

From Any Other WhatsApp API Provider / Cloud API

### <mark style="color:orange;">If your Meta Business Account Is Verified</mark>

Below is a simplified guide to ensure a smooth migration process on our platform

**Step 1: Disable Two-Step Verification**

1. Navigate to [WhatsApp Manager](https://business.facebook.com/wa/manage).
2. Proceed to disable the two-step verification for your number.

{% embed url="<https://www.youtube.com/watch?v=p_xzpzOWTkE>" %}

**Step 2: Follow Migration Procedure**

* Ensure that you have access to the same Meta Business Account linked to your WhatsApp API number.
* Note: An OTP (One-Time Password) will be sent via SMS or voice call to your WhatsApp API number as part of the verification process.

Please follow the below video documentation carefully to avoid any disruptions in service.

Follow the same steps to migrate channel from v1 to v2.

**Kindly note - It will ask you to Create New WhatsApp Account, It is FINE. you will create WhatsApp Account and Migrate Your Number in It, as long as you DO NOT DELETE the Existing Number in WA Manager, your templates and green tick ( if any ) will also be migrated.**

{% embed url="<https://youtu.be/dMhEtKs9tGY>" %}

Please Note When migrating,

* Green tick ( if any ) will remain intact post-migration
* Your templates will be transferred with a 99% success rate.

After Migration, you will have to

* Unlink the WhatsApp catalog from your old WhatsApp Business account and link it to the new one.
* Reconfigure payment settings in the new WhatsApp Business account.
* Recreate all native WhatsApp flows.
* Add your commands and ice breakers.

### <mark style="color:orange;">If your Meta Business Account Is Unverified</mark>

If your Meta Business Account is unverified, you cannot migrate a number. Instead, you can remove your number from the WhatsApp Manager and then re-register it. Please be aware that this process will erase all your message templates, requiring you to recreate them.

**Step 1 - Delete a number from WhatsApp API**

{% embed url="<https://youtu.be/lF4-TFjiaLk>" %}

**Step 2 - Register a New WhatsApp API Number**

{% embed url="<https://youtu.be/dMhEtKs9tGY>" %}

### <mark style="color:orange;">From WhatsApp Business / Personal App</mark> <a href="#from-whatsapp-business-personal-app" id="from-whatsapp-business-personal-app"></a>

It's important to understand that direct migration of a phone number from the WhatsApp Business App or Personal WhatsApp App to the WhatsApp API is not supported. However, you can still use your existing number with the WhatsApp API by following a two-step process: deleting it from the WhatsApp app and then registering it new with the WhatsApp API.

**Key Considerations:**

* **Data Loss:** When you delete your number from the WhatsApp app, you will lose all saved data on your mobile device. This includes chat histories, uploaded images, and videos.
* **Groups:** You will be automatically removed from any WhatsApp groups you were a part of. If you wish to rejoin these groups, you'll need to be added again by a group member.

**Step 1 - Delete My Account from WhatsApp App**

[![Logo](https://static.whatsapp.net/rsrc.php/v3/yJ/r/tx-F1710k5-.png)How to delete your account | WhatsApp Help Center](https://faq.whatsapp.com/2138577903196467/)

**Step 2 - Register a New WhatsApp API Number**

{% embed url="<https://youtu.be/dMhEtKs9tGY>" %}

Remember, this process should be carefully considered, given the irreversible loss of your WhatsApp data and group memberships.


# Migration Stuck In Between Or Getting Permissions Error

When encountering a migration error, it's necessary to take specific steps to resolve the issue. It's important to understand that this error is often external, possibly stemming from Meta, and not directly caused by our services. To address this, follow the procedure below:

**Step 1 - Delete the number from WhatsApp API**

**Please Note**

* All existing messaging templates will be lost.
* Any verified status, such as the green tick, will also be removed.

{% embed url="<https://youtu.be/lF4-TFjiaLk>" %}

**Step 2 - Permanently Disable Existing Channel -**

Navigate to your channel, click on the three dots menu, and select "Permanently disable channel."

**Step 3 - Register the WhatsApp API Number**

{% embed url="<https://youtu.be/dMhEtKs9tGY>" %}


# Change WhatsApp Display Name

## How to Change Your WhatsApp API Display Name

Changing your WhatsApp API display name involves two main steps. Here's how to do it:

**Step 1: Apply for a New Display Name**

1. Navigate to the [WhatsApp Manager](https://business.facebook.com/wa/manage).
2. Submit your request for a new display name. Be sure to follow WhatsApp's naming guidelines to increase your chance of approval.
3. If your request is rejected, revise your submission and apply again. Repeat this process until your request is approved.

{% embed url="<https://youtu.be/8ZqLDZNQhj4>" %}

**Step 2: Set Your New Display Name**

Once your new display name is approved:

Set two-factor authentication again for your WhatsApp Number.

{% embed url="<https://youtu.be/8vPHfb5CXzc>" %}

This process ensures your WhatsApp API account reflects your new display name.


# How to apply for Facebook/Meta Business Verification

To verify your Meta Business account for WhatsApp Business API:

1. Go to Channels, click on the WhatsApp icon (WABA Options) and then click on "Complete business verification" and follow these steps.

**Before** starting the verification process, ensure you have the following:

* Government Registration certificate with company name
* 1 Address proof with company name and address (phone number in some cases)
* Working website with 4-5 pages and company name exactly as per document in website footer
* Email Id with website domain

1. Click on "start verification" and "get started."
2. If you're unsure about the required documents, click on "accepted documents" for guidance.
3. Ensure the details match your legal documents character by character.
4. Upload the appropriate documents requested by Meta.
5. Verify your email address by entering the OTP received from Meta.
6. Verify your phone number if required, either by phone call or SMS.
7. Ensure your website footer displays your business name exactly as per your documents.

Meta will review and verify your business within approximately two working days. If there are any issues, you'll find more details on the verification page.

{% embed url="<https://youtu.be/_O6MfJjkSHk>" %}


# How To Request Increase For WhatsApp Phone Number Limit For Meta Business Manager ?

To request an increase in your phone number limit for your WhatsApp Business account or Facebook Business Manager, follow these steps:

1. Go to [business.facebook.com/support](https://business.facebook.com/support).
2. Click on the "Ask a Question" tab and select "Dev Account and WABA" as the topic.
3. Choose "Increase Phone Number Limit" as the request type and select your WhatsApp Business account.
4. Select the phone number and allow Meta to share the permission to third parties.
5. Write a reason or title and description of the request, such as having a dedicated number for each team member or employee.
6. The most easily permissible limit is 20 phone numbers. Meta may not easily approve a limit above 20.
7. Click on "Confirm" and Meta should respond to your support ticket within a few working days.

{% embed url="<https://youtu.be/qc7LjNKypW0>" %}


# Account Quality

The quality rating, based on customer feedback over the past seven days, includes reasons like blocking your number or reporting issues.

**Where to Find: Phone Numbers Tab in Meta WhatsApp Manager**

* **Quality Rating Column** shows:

  * **Green:** High quality
  * **Yellow:** Medium quality
  * **Red:** Low quality

  **Improving Your Rating**

  * Hover over the rating for insights into block reasons.
  * Aim to maintain a high-quality rating to unlock more features.
  * Reasons for blocking include: No longer needed, Didn't sign up, Spam, Offensive messages, or No reason.

  **Notifications**

  You will receive updates via email and Meta Business Manager notifications for status changes or messaging limits updates.

  **Status Changes**

  * **Connected:** Normal operation within messaging limits.
  * **Flagged:** Low quality; if not improved in 7 days, messaging limit decreases.
  * **Restricted:** Reach messaging limit; no outgoing messages for 24 hours, but responses to customer-initiated messages are allowed.

  **What to do** when account quality is yellow or red?
* It is suggested that you don't send any message for 7 days for quality to improve.


# BEST Practices

Must Follow the best practices if you are planning to do full on cold whatsapp outreach

If you’re diving into full-on cold WhatsApp outreach, it’s crucial to stick to best practices to keep your number safe.

Even if Meta lets you send messages, too many blocks from prospects can get your number banned. Meta doesn’t ban you just for sending messages; it bans you if your number gets blocked frequently.

To keep your cold WhatsApp outreach on point, follow these steps. Many of our clients use these practices daily:

Connect your number. Verify your business through Meta Business Manager. Warm up your number for 2 weeks by interacting only with opted-in or existing clients. You can ask your current clients to message your API number. Once warmed up, start your cold outreach. Begin with 10-30 ( or even 50-100 ) messages a day and gradually ramp up.\
\
Once you start cold outreach, make sure to regularly check your quality score in LancePilot under the "Channel" section. After you finish sending out a campaign, go to LancePilot > Channel, click "Refresh Channel Details," and check your score.

Since your business is verified and set up correctly, Meta won’t ban you right away even if you get blocked by cold prospects. Instead, Meta will give you a warning with a yellow quality score.

{% hint style="info" %}
If your quality score drops to YELLOW, pause cold messaging for 7 days. After a week, once your score is back to GREEN, you can start messaging again. To keep track, just go to LancePilot > Channel and click "Refresh Channel Details" to see your current score.
{% endhint %}

<figure><img src="/files/OBnLQjS02nR8BEkyOtt3" alt=""><figcaption></figcaption></figure>

<mark style="color:green;">This way, you can keep your number safe and continue cold WhatsApp outreaching.</mark>&#x20;

This approach helps you protect your number while keeping up with cold WhatsApp outreach.

You can also improve your results by personalizing your messages and using the unsubscribe/block buttons. This will help reduce your block rate and make your outreach more effective.

\
\ <br>


# Setup Custom Domain

You can connect a single custom domain to each of your workspaces. Follow the steps below to connect your domain/subdomain.

### Requirements

* A domain or subdomain
* A Cloudflare Account

### Set your domain in Lancepilot

First you need to go to <https://lancepilot.com/dashboard> > settings > setup custom domain. From there you need to add your custom domain and click “Update Custom Domain Settings”

<figure><img src="/files/TUK6JC0CAML2vwdt4L8d" alt=""><figcaption></figcaption></figure>

### Sign in to your Cloudflare Account

Visit [Cloudflare](https://www.cloudflare.com/) and sign in to your account. If you don’t have a account in Cloudflare you need to sign up view the Sign up in Cloudflare docs.

### Sign Up to a new Cloudflare Account

Visit [Cloudflare](https://www.cloudflare.com/) then create a new account in Cloudflare. After you have created a new account you will see a page like the screenshot below, Then you need to add a site for your domain. Click on “Add Site” for adding a site.

<figure><img src="/files/uFzsZkCCV8D4dR5zgmG7" alt=""><figcaption></figcaption></figure>

Type your domain and click on “Continue”

<figure><img src="/files/TjBgYIHVDrYdEtAPB9bC" alt=""><figcaption></figcaption></figure>

Select the “Free” plan and click “Confirm Plan”

<figure><img src="/files/cqVKVbEwFdtUhKF7b5Fr" alt=""><figcaption></figcaption></figure>

Click on “Start quick scan”

<figure><img src="/files/ovwIM1VJr95jaOuA22uD" alt=""><figcaption></figcaption></figure>

Click on “Continue”

<figure><img src="/files/LkGsNuhxd7s3htgoj2RP" alt=""><figcaption></figcaption></figure>

On this step you need to change the “nameservers” of your domain to the Cloudflare nameservers shown when you are creating the site. To change the nameservers visit your domain provider platform and from there change the nameservers of your domain to the nameservers shown to you in Cloudflare when creating the site. Below is an example.

{% hint style="info" %}
Changing nameservers might take 24 - 48 hours to propagate.
{% endhint %}

<figure><img src="/files/SS8kREOtiaKFsXaUQR48" alt=""><figcaption></figcaption></figure>

Click on “Continue to “YOUR DOMAIN” overview”

<figure><img src="/files/Vxi1Wt3il9ljTd1LiOQg" alt=""><figcaption></figcaption></figure>

### Configure custom domain from Cloudflare

Go to the "overview" page of your Cloudflare site that you added. Now once you are on the “overview” page of your site in Cloudflare you can see a option called “DNS” on the left sidebar click on that option and then it will open up a new page for you to manage your domain’s DNS records. From there you need to add a “CNAME” record with the name “@” and the target should be **cname.lancepilot.com**. If you are using a subdomain use the subdomain name instead of the "@"

{% hint style="info" %}
For root domain add the CNAME record with name "@" and for subdomain add the CNAME record with name of the subdomain so if the domain is "whatsapp.domain.com" the name would be "whatsapp"
{% endhint %}

<figure><img src="/files/pnUoGiLV8dXKBhYMzqfr" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/k6h9Z9M1Zhos14hVcxzc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/N0EKEljJfCauvQXBSeQ5" alt=""><figcaption></figcaption></figure>

### Set the SSL mode in Cloudflare

On this step you need to go to the “SSL” section from the left sidebar and from there select the “full” mode for SSL.

## Congratulations! 🎉 You have completed setting up your custom domain.


# Agency Setup

#### Setting Up Stripe

When connecting stripe you need to make sure you create a `restricted key` with the following permissions:

<figure><img src="/files/lhblx36frtLQBvOPURSS" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/XuadZ9pz0ER7EkSVgqmQ" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/vzSMFN9s660pyhFEkiGO" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/apaZaph7GafsEWSsbcHv" alt=""><figcaption></figcaption></figure>


# Message Errors

Common errors that occur while sending messages are listed below

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th>Code</th><th>Description</th><th>Possible Solutions</th><th>HTTP Status Code</th></tr></thead><tbody><tr><td><p><code>131026</code></p><p>Message Undeliverable</p></td><td><p></p><p>Unable to deliver message. Reasons can include:</p><ul><li>The recipient phone number is not a WhatsApp phone number.</li><li>Sending an <a href="https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates">authentication template</a> to a WhatsApp user who has a +91 country calling code (India). Authentication templates currently cannot be sent to WhatsApp users in India.</li><li>Recipient has not accepted our new Terms of Service and Privacy Policy.</li><li><p>Recipient using an old WhatsApp version; must use the following WhatsApp version or greater:</p><ul><li>Android: 2.21.15.15</li><li>SMBA: 2.21.15.15</li><li>iOS: 2.21.170.4</li><li>SMBI: 2.21.170.4</li><li>KaiOS: 2.2130.10</li><li>Web: 2.2132.6</li></ul></li><li>The message was not delivered to create a high quality user experience. See <a href="https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates#per-user-marketing-template-message-limits">Per-User Marketing Template Message Limits</a></li></ul></td><td><p></p><p>Using a non-WhatsApp communication method, ask the WhatsApp user to:</p><ul><li>Confirm that they can actually send a message to your WhatsApp business phone number.</li><li>Confirm that they have accepted our latest Terms of Service (<strong>Settings</strong> > <strong>Help</strong>, or <strong>Settings</strong> > <strong>Application information</strong> will prompt them to accept the latest terms/policies if they haven't done so already)</li><li>Update to the latest version of the WhatsApp client.</li></ul></td><td><p><code>400</code></p><p>Bad Request</p></td></tr></tbody></table>


# Setup

### Requirements

* A phone number that is not associated with any WhatsApp apps
* A Facebook account

Lancepilot allows you to connect your number with WhatsApp business API. Once you connect your number with WhatsApp Business API via Lancepilot ( using [meta embedded sign up](https://youtu.be/Kz0QTc_YXfE) ), you will be able to use all the features including inbox, campaign, sequence provided by Lancepilot. So, overall after connecting your number you will be able to send marketing messages to your WhatsApp prospects using all the features. If you have all the requirements in place let's start setting up your account.

### Sign in or Sign up

First you need to sign in to your Lancepilot account, if you don't have an account you can sign up to Lancepilot using your <mark style="color:yellow;">Google Account</mark> [here](https://lancepilot.com/login).

{% embed url="<https://youtu.be/Kz0QTc_YXfE>" %}

### Create a channel

Channel is a resource that represents your phone number that you connect to send messages to your WhatsApp prospects. First you need to create a channel and then connect it with Lancepilot so that you can use Lancepilot to send messages. To create a channel visit the [channel](https://lancepilot.com/channel) section from your account dashboard and click "Create Channel" button.

<figure><img src="/files/GKBuCjTDOzP7n4FfIJ07" alt=""><figcaption></figcaption></figure>

After clicking the button you will be redirected to the "Channel Manager" once you are there click on the "Go to channels" button and it will take you to the "channels" page, from here you can manage all of your channels (connected numbers).

<figure><img src="/files/sQlPFJnbe43Pl0nhR7r3" alt=""><figcaption></figcaption></figure>

Now from here click on the "Add new channel" button to add a brand new channel, this will let you add your number. After clicking "Add new channel" you will see a popup with a option called "currency" select "USD". After selecting "USD" click on the button "connect"

<figure><img src="/files/LUeQJ9aXlQbqGEvnoukH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/4zWqUVZ9S3a4x27PdWk3" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/nle1wHgTmndEHHZzBlz1" alt=""><figcaption></figcaption></figure>

After clicking "Connect" you will be present with a <mark style="color:yellow;">Meta Embedded Sign Up</mark> screen from where you can easily sign in using your Facebook account and setup your phone number.

{% embed url="<https://youtu.be/Kz0QTc_YXfE>" %}

### Setup two factor authentication (2fa)

After you have successfully created a channel <mark style="color:yellow;">you must have to setup a "two factor authentication"</mark> click on the WhatsApp icon on your channel and click "Two Factor Authentication"

<figure><img src="/files/Okfz4pcVlrhmsk81c57f" alt=""><figcaption></figcaption></figure>

You will be presented with a popup asking you to add a "pin" type any pin and click "Register" pin also remember to save this pin for future use.

<figure><img src="/files/EAibtbaCtojZxUs3GDKr" alt=""><figcaption></figcaption></figure>

Now you need to connect this channel with Lancepilot, click on the 3 dots icon on your channel and click "Copy Channel ID" to copy the channel ID then go back to the [channel](https://lancepilot.com/channel) and click "Connect Channel"

<figure><img src="/files/9pH1KNa8BEbtEH92inoV" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/gI897WPfYbb3KwuPT4dk" alt=""><figcaption></figcaption></figure>

You will be presented with a popup asking for the "Channel ID" paste the "Channel ID" that you copied previously and click "Connect Your Channel"

<figure><img src="/files/3gQdwmc4FeiWrd3LOhEX" alt=""><figcaption></figcaption></figure>

That's it! You have successfully connected your channel (phone number) with Lancepilot and now you can start sending messages using Lancepilot. View  message sending to send your first message on WhatsApp using Lancepilot! 🚀

### Video tutorial for connecting your number with Lancepilot

If you are not comfortable reading the docs and connecting your number then good news! we have a full video tutorial for you to easily connect your number with Lancepilot!

{% embed url="<https://youtu.be/Kz0QTc_YXfE>" %}


# Dashboard

Dashboard Tab

Dashboard comes with all of your Workspace metrics.&#x20;

<figure><img src="/files/w0nQxwUP1cXMLWqVDRsZ" alt=""><figcaption></figcaption></figure>


# Announcements

Within the announcement section we post regular updates regarding any bug fixing, change-log etc to keep you updated regarding lancepilot platform!

<figure><img src="/files/DKxWqdfZkewViDAE6Wv9" alt=""><figcaption></figcaption></figure>


# Workspace

Workspace Tab

We have a workspace system created so that you can use different workspace delicately for different work purpose. If you go to the Workspace tab you will see all the workspace available or you created.

<figure><img src="/files/VnviHyJhGSG9WfJCkb1m" alt=""><figcaption></figcaption></figure>

## Create A Workspace

To create a workspace simply click create >&#x20;

<figure><img src="/files/JmIXvwwGjXYEMEYrB3I9" alt=""><figcaption></figcaption></figure>

Then a popup will appear. Simple fill out the input fields and create a workspace. If you are creating workspace for you then simply Choose the Type 'For me'

<mark style="color:red;">Please note you can create workspace for you and your clients as well. The difference between workspace for you and for your client is you can assign and admin access to your client.</mark><br>

<figure><img src="/files/Gvs00LX4cQU7mSPnqUD4" alt=""><figcaption></figcaption></figure>

## How To Create A Workspace for your client

Go to workspace tab> click create > Give it a name > choose the workspace type as <mark style="color:yellow;">For Client</mark>

<figure><img src="/files/64iUYO8EdfKfpoK4pqyz" alt=""><figcaption></figcaption></figure>

## How To Add Admin Access to Client For Client Workspace

First go to Workspace tab then > Click 3 dots > Switch To the workspace ( workspace you want to switch to )&#x20;

<figure><img src="/files/KLpih3qyPGdQLf7J89Dk" alt=""><figcaption></figcaption></figure>

After that you can already see from here that you already switched to that workspace

<figure><img src="/files/bHO0IHJ1H92SyKE1nRQQ" alt=""><figcaption></figcaption></figure>

Now Go to the Users Tab and click Create

<figure><img src="/files/KeQdCn3jdkqaqUHreYRC" alt=""><figcaption></figcaption></figure>

After clicking create, a popup will appear. Fill out the input fields and make sure to choose the role as <mark style="color:yellow;">'client' And click create new user.</mark>\ <mark style="color:yellow;">This user will become the admin of this specific workspace and will have full access for this workspace only!</mark>

<figure><img src="/files/T18Wg9ymX1ma2wHgq38r" alt=""><figcaption></figcaption></figure>

This user can log in using the login credentials you created. For this user to log in, they have to go to <https://lancepilot.com/login> > click login to staff account&#x20;

<figure><img src="/files/JS6FoMWZlMP8lvSjtPQP" alt=""><figcaption><p>click log in to staff account</p></figcaption></figure>

<figure><img src="/files/usMuX0CXJgXoVaMjg3J5" alt=""><figcaption><p>fill out the user id and password and click login</p></figcaption></figure>

## Per Workspace how many numbers could be connecte?

You can connect 1 number per workspace


# Users

Users Tab

You can add your team memers or staffs to manage your workspace. To add team members, please go to <mark style="color:green;">Users Tab > click create > fill the info > Choose type as team member > Click create user</mark>

<figure><img src="/files/SUdQf0U9Cx0e6Zt3N2Gy" alt=""><figcaption></figcaption></figure>

## How To Add Admin Access to Client For Client Workspace

First go to Workspace tab then > Click 3 dots > Switch To the workspace ( workspace you want to switch to )&#x20;

<figure><img src="/files/KLpih3qyPGdQLf7J89Dk" alt=""><figcaption></figcaption></figure>

After that you can already see from here that you already switched to that workspace

<figure><img src="/files/bHO0IHJ1H92SyKE1nRQQ" alt=""><figcaption></figcaption></figure>

Now Go to the Users Tab and click Create

<figure><img src="/files/KeQdCn3jdkqaqUHreYRC" alt=""><figcaption></figcaption></figure>

After clicking create, a popup will appear. Fill out the input fields and make sure to choose the role as <mark style="color:yellow;">'client' And click create new user.</mark>\ <mark style="color:yellow;">This user will become the admin of this specific workspace and will have full access for this workspace only!</mark>

<figure><img src="/files/T18Wg9ymX1ma2wHgq38r" alt=""><figcaption></figcaption></figure>

This user can log in using the login credentials you created. For this user to log in, they have to go to <https://lancepilot.com/login> > click login to staff account&#x20;

<figure><img src="/files/JS6FoMWZlMP8lvSjtPQP" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/usMuX0CXJgXoVaMjg3J5" alt=""><figcaption></figcaption></figure>


# Quick Replies

Quick Replies Tab

## What is quick Replies?

Quick replies could be used to send quick messages to your prospects from the inbox section. Here is from where you can easily access the saved quick replies within the inbox.

<figure><img src="/files/HEOqOWaBYAjjCPkKoJ3i" alt=""><figcaption></figcaption></figure>

## How To Create Quick Replies?

Go to the quick replies tab > click create >&#x20;

<figure><img src="/files/9rcaQaN6QmYr24v3iCqb" alt=""><figcaption></figcaption></figure>

Fill out the input fields > click create a new quick reply

<figure><img src="/files/1pZm67EA8iAWdvpCWgk7" alt=""><figcaption></figcaption></figure>


# Templates

Templates Tab

## What is Templates?

As a business, if you want to initiate a first message to your prospects, Then this first message has to be <mark style="color:green;">'approved'</mark> by meta. Meta calls this a <mark style="color:green;">'template'</mark> message. \
\
Example: \
I am a business and want to send my prospect the first message. So this message has to be a approved message.&#x20;

{% hint style="info" %}
Please note after your prospects respond to you, you can write any custom message. So basically, the first message has to be always a template message.
{% endhint %}

#### You Can Easily create your templates messages directly from template section and send to meta and get it approved.

To create a template message, first go to template section > Click create

<figure><img src="/files/L3PokdyPiSBbmhNuju0K" alt=""><figcaption></figcaption></figure>

After clicking create, you will see a new tab to create the template message.&#x20;

1. You need to put a name of your template
2. Select template language ( message language )
3. Select template category ( first message always might be a marketing one so choose marketing )
4. Click next&#x20;

<figure><img src="/files/GYgBb0w2iUvUwevQMBBY" alt=""><figcaption></figcaption></figure>

You will be able to create 3 types of template messages

1. None
2. Text
3. media

<figure><img src="/files/uz4KVtG9nlWFGWljlDnP" alt=""><figcaption></figcaption></figure>

### 1. Message Type None:

In this type of message you will be able to add a body within your message.

<figure><img src="/files/SKmQU7nfHfxgg1okaUNK" alt=""><figcaption></figcaption></figure>

### 2. Message Type: Text

In this type of message, you get a extra header to your message.<br>

<figure><img src="/files/RMPK5bhJNBtpsso0Xhwx" alt=""><figcaption></figcaption></figure>

### 3. Message type: Media

You can add three type of media within this message type. Image, document, Video.

<figure><img src="/files/ilWytEIcUodnv4R3FRoI" alt=""><figcaption></figcaption></figure>

## Footer

Add a footer to your any type of message.

<figure><img src="/files/Q03LniDyIpKYIbJ6VGlW" alt=""><figcaption></figcaption></figure>

## Add a Unsubscribe and Block Button in your message!

If you click the switch, it will add the unsubscribe and block button within your message. When you send a message including these buttons and your prospects click one of these buttons then our system automatically stop sending that prospects automated message.\
\
Ideology behind these buttons:\
So, when you are cold outreaching, many people would want to block you. So, to minimize the block and spam rate we implemented these dummy unsubscribe and block buttons so that people might click these buttons rather than actually blocking you from whatsapp

<figure><img src="/files/koLa5l7w6jXr6ZPCT1v6" alt=""><figcaption></figcaption></figure>

## Add customized button with Link and phone number

Click add buttons to add any cusomized link and phone number

<figure><img src="/files/oMPx9W03nAngHR8X0ctd" alt=""><figcaption></figcaption></figure>

Click Visit a website > to create a custom link button. \
\
You can add any link to your buttons. Your prospects will be redirected to the link upon clicking. You can add as many buttons as you want!

<figure><img src="/files/Grdutg1InM0Kg9ECLYma" alt=""><figcaption></figcaption></figure>

Click call phone number > to create a button to show showing a phone number

<figure><img src="/files/i8qhFi9d1HK66KsbUG4g" alt=""><figcaption></figcaption></figure>

## Now Submit to Meta For approval

After everything is done, click submit&#x20;

<figure><img src="/files/Tj8H99QA4bqrH1FOHCY8" alt=""><figcaption></figcaption></figure>

After submitting, you will see the list of your submitted templates here > And initially submitted templates status will be shown as pending. \
\
Please note:\
The first template could take upto 24 hours to get approved by meta ( normally take few hours ). After your first template is approved the next templates takes only few second or minutes to get approved!<br>

<figure><img src="/files/1Mtq33Ulop6M1VcPs0Ms" alt=""><figcaption></figcaption></figure>

## Click sync button to check if your message is approved or rejected.

<figure><img src="/files/M4MZ857xAuKnOe69uMuF" alt=""><figcaption></figcaption></figure>

## What to do if my template is rejected?

Normally every template is approved by meta but in case if its rejected you can do 2 things.

1. Change the copy and resubmit
2. Change the template category to Service and submit again

## How to use variables in a Template message

You can use variables to put a dynamic value on the template message. To use a variable first you need to add the variable to your template message's header or body. To add a variable you can use this syntax  `{{1}}` and this represents a variable.

{% hint style="info" %}
Note that a variable cannot be added on the start or end of the text and on the header text only 1 variable is allowed.
{% endhint %}

<figure><img src="/files/EMtFqbVN9Vy9vRLOppCq" alt=""><figcaption></figcaption></figure>

In addition you can click on the bottom right corner icon button to add a variable in body of the template message.

<figure><img src="/files/QzLPfEnhfGhPGBLiwX8W" alt=""><figcaption></figcaption></figure>

After you have added all of your variables you need to provide "example" values for that variable. So for example you created a variable for adding the name of the contact that you want to send the message to so you need to put a "example" for name like "John Doe" this is so that meta can understand what kind of values are you planning to use on the variable.

<figure><img src="/files/GYjKBhhbsTLDYCw8OD6v" alt=""><figcaption></figcaption></figure>

Also there is a detail video below that you can watch to understand the variables.

{% embed url="<https://youtu.be/PeFRoC6zdww>" %}


# Channel

A channel represents your "Phone Number" that you connect with "WhatsApp business API" via Lancepilot.

To connect your number to "WhatsApp business API" you need to create a "channel" using that "Phone Number". A channel represents your "Phone Number" that is connect with the "WhatsApp business API". To create a channel for your number you need the following requirements

### Requirements

* A phone number that is not associated with any WhatsApp apps
* A Facebook account

If you have all of your requirements in place then you can start creating your channel from [here](https://lancepilot.com/channel) by clicking the "Create Channel" button.

## Create and connect a channel

If you are navigating to this section for the first time then you will need to create and connect a channel. Please check out the video and create and connect a channel.<br>

<figure><img src="/files/CM1ITGtEX8hJfsXqzCrY" alt=""><figcaption></figcaption></figure>

### After you have created and connected a channel with Lancepilot then you will see all your channel related information here.

<figure><img src="/files/sGCkaRkSgxXcH27dVxb3" alt=""><figcaption></figcaption></figure>

### How to change my numbers profile photo?

Click > visit channel manager&#x20;

<figure><img src="/files/kqJNmpprnFsXp2PMLUCo" alt=""><figcaption></figcaption></figure>

then click Go to channel

<figure><img src="/files/jgwnBWQTm3llIbHSulHf" alt=""><figcaption></figcaption></figure>

Then select the whatsapp icon of your channel and click WABA business profile

<figure><img src="/files/jgeuo5m3IYpuEr3JjGvf" alt=""><figcaption></figcaption></figure>

Then upload a new photo  and click update

<figure><img src="/files/ZqKRzYSP9mAL306vgOnN" alt=""><figcaption></figcaption></figure>

### Share QR code with your prospects

You can share this qrcode/link with your prospect so that they can directly send you message via WhatsApp. You can find your qrcode/link [here](https://lancepilot.com/channel).

<figure><img src="/files/LLjIZc0mcfqM7xPSZ7Ho" alt=""><figcaption></figcaption></figure>


# Channel Wallet

## What is a Channel Wallet?

When you send message to your prospects, meta charge a fee. This fee called as meta conversation charge. \
\
You will need to have balane within your channel wallet in order to create and submit template and start sending messages. Once you start sending messges to your whatsapp prospects meta will charge the conversation fee from this wallet directly. You can see your balance, transaction history and the conversation charges within this channel wallet section.<br>

## What is the cost structure:

Please go to the cost canculator > <https://lancepilot.com/cost-calculator> > and based on the region you can calcuate the cost for the conversation.<br>

## When and How meta charge me?

Meta only chagrge once per 24 hours. So, for example i am the business and you are the prospects. So, if i send you a message now meta will charge me an amoung ( for example X ) and meta will create a 24 hours conversation window. So within this conversation window if i send multiple messages to you or the prospects then meta will not charge any money!<br>

\*\*Please note: incoming messages are fee of charges!

## Can I track this 24 hours conversation window clock?

Yes, if you go to inbox and click a prospect then you will see if there is any open conversation window or not. Once the 24 hours window is over, it will show you expired!<br>

<figure><img src="/files/9c6eODk6gtau8DKlFHT7" alt=""><figcaption></figcaption></figure>

## How can i recharge the channel wallet?

Click the + sign and you will be able to to recharge your channel wallet using your card or bank transfer.

<figure><img src="/files/njJJK6mqgRb7WckquCB8" alt=""><figcaption></figcaption></figure>

## What is the minimum recharge amount?

1. For Cards minimum recharge amount is $10
2. For Bank Transfers minimum recharge amount is $50

## Can i transfer my balance?

yes you can transfer your balance only within your channels. That means if you have multiple numbers connected then you can transfer balance within your numbers\
\
To transfer balance click the transfer icon >&#x20;

<figure><img src="/files/7vFGnGXNEsOqQRlz7nxo" alt=""><figcaption></figcaption></figure>

Then click > transfer balance

<figure><img src="/files/Ip2AgxwQD5LgWaWA2ZOF" alt=""><figcaption></figcaption></figure>

Then type the number you want to transfer the balance to and the amount and click > transfer balance

<figure><img src="/files/TdGv1FgqxiS5gNwEQU6F" alt=""><figcaption></figcaption></figure>


# Inbox

Inbox Feature

## What is inbox Feature?

Inbox is a unified dynamic inbox where you can communicate with your whatsapp prospects in real time.

<figure><img src="/files/EGs43SGNMVJoGlOuHTBO" alt=""><figcaption></figcaption></figure>

## How to access templates from inbox?

You can click the template icon to access all of your approved templates. If there is a green dot bipping, that means you do not have a open conversation window with that prospect and you must send a template message to initiate and continue the conversation with that prospect.&#x20;

<figure><img src="/files/0x8jybYw6Tjcrk5ZoZJq" alt=""><figcaption></figcaption></figure>

Once your prospect respond to your message, you are free to write any custom message. if there is no green dot that means your prospect responded to your and you can continue conversation with any custom message.&#x20;

<figure><img src="/files/FEbGQvFjh09PRlzsU1Oy" alt=""><figcaption></figcaption></figure>

## Assign Chat to a team member

Click this assign chat icon to assign the specific conversation to your specific team member

<figure><img src="/files/67KNTNp9hXxfFGdVoq8j" alt=""><figcaption></figcaption></figure>

## Access quick replies

Click this quick reply button to access all the saved quick replies

<figure><img src="/files/9nmgX0lnOoAuwOatjVqN" alt=""><figcaption></figcaption></figure>

## Customer Profile

Click this 3 dot button to open customer profile&#x20;

<figure><img src="/files/QrdMo9lhYatIqLXq3Vkf" alt=""><figcaption></figcaption></figure>

You can check the lifetime cost for this customer, add tags, move to contact groups, check if this contact is a part of your campaign etc from this profile section

<figure><img src="/files/RiFhT5nn4TXmCYjYTlvR" alt=""><figcaption></figcaption></figure>

Use this filter option to get access of specific conversation

<figure><img src="/files/dJ2Olh9ucSJQdAVe8YtZ" alt=""><figcaption></figcaption></figure>

Send document, location, image, video, emojis using these icon

<figure><img src="/files/so59B39nNbhx2rt1fNQ3" alt=""><figcaption></figcaption></figure>

Use this reply button to reply to specific message

<figure><img src="/files/54cfp29LlCFBaN978Vw9" alt=""><figcaption></figcaption></figure>

Use this search option to find any specific contacts or chats

<figure><img src="/files/bIrInphdF1XY8qkgrCgn" alt=""><figcaption></figcaption></figure>


# Contacts

## All contacts

You can find all of your contacts here. You can use the export button to export your contacts in file format and use the create button to add a contact.

<figure><img src="/files/ualiIdmfBJR4t6CL0EGm" alt=""><figcaption></figcaption></figure>

## Fields

Add custom fields to your contacts

<figure><img src="/files/ZInxCtJJkJDduC2qrM3K" alt=""><figcaption></figcaption></figure>

## Groups

Create contacts groups to seperate contacts and use it for running campaign. You will be able to access the groups when crating a message campaign.

<figure><img src="/files/hLhnwCrK8thncLFBO2CD" alt=""><figcaption></figcaption></figure>

## Import

You can import your contacts using xl or csv file format

<figure><img src="/files/i9dqBLGnElnO8yafrSyE" alt=""><figcaption></figcaption></figure>

You can choose your created group while importing contacts

<figure><img src="/files/KdPkhSI5zmFFpaDRTMRc" alt=""><figcaption></figcaption></figure>


# Sequence Campaign

## What is a Sequence Campaign

Using this sequence campaign you can automate and send multi step campaign to your whatsapp prospects.&#x20;

<figure><img src="/files/F2MxNcy7sIRC3m9gq5gi" alt=""><figcaption></figcaption></figure>

## How to create a Sequence Campaign

Click create and give it a name

<figure><img src="/files/HgKgJ5pe7ESQEsASTAnb" alt=""><figcaption></figcaption></figure>

After that you need to set step 1. So basically you need to select a message which you want to send on step 1. Since its a first message to your prospects then it has to be a template message. If you click add step > you will see all of your approved template message and you will need to select the template message you want to send.

<figure><img src="/files/aLKrG15ol8YQFffuw2Rk" alt=""><figcaption></figcaption></figure>

select a template message

<figure><img src="/files/BBbahJcFDBf1Bb8u5aGS" alt=""><figcaption></figcaption></figure>

After selecting a message, you need to select the day 1 as this message will be running on day 1. You can also select a time as well. Then click add step >&#x20;

{% hint style="info" %}
Please note: after signing up to lancepilot, please go to your settings and set your time zone. As based on your time zone the message sending time will be shown.
{% endhint %}

<figure><img src="/files/2bQkmQs6KrkHJ70FDSmU" alt=""><figcaption></figcaption></figure>

Now you can see that your step 1 has been added

<figure><img src="/files/3fUyLzXZLwNy3Rv4vWzm" alt=""><figcaption></figcaption></figure>

Now click again add step to add more steps. In each steps you will be able to set the day of that message. For example if you select day 5 then the second step message will be sent after 4 days of your first step. \
\
Please note: You need to select the template message you want to send in each step

<figure><img src="/files/AE0om863vnLjkL5vk6z1" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Q6lFdUBfHmd0xSOq94P9" alt=""><figcaption></figcaption></figure>

<br>

<figure><img src="/files/WT3xpKQ6JWj8w5T1X56r" alt=""><figcaption></figcaption></figure>

## Add Variant Message to any step

If you want to send variant message to your prospects in any step then click add variant and select any template message to set as a variant message.

<figure><img src="/files/kuCpgBpIlTB7PyJsu8Dm" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Cf3bWFaOD4nRyi5ghSfd" alt=""><figcaption></figcaption></figure>

## Add contacts to the Sequence&#x20;

Go to contacts tab and add contact groups to run the sequence to the specific contact groups

<figure><img src="/files/aoqA35PBRPMpOSeN86aa" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/pvxd0smuuMt7LGlpXjds" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/R2cpieBGVi8JoGEno0Kr" alt=""><figcaption></figcaption></figure>

Go to reports section to check the performance of your sequence campaign&#x20;

<figure><img src="/files/tuBYD2MesARfRXi4NoVw" alt=""><figcaption></figcaption></figure>

## Run or Schedule the Sequence Campaign

Now you can either run your seqeunce now by clicking run sequence or schedule the sequence by clicking schedule sequence&#x20;

<figure><img src="/files/eYKBg0ZCULs1tVD8nqhp" alt=""><figcaption></figcaption></figure>


# Campaign

You can run single message campaign to your whatsapp prospects using this campaign feature. To create a campaign simply go to campaing tab and click create.

<figure><img src="/files/VKCcaJ8I7bE74Dg2dN2b" alt=""><figcaption></figcaption></figure>

Then fill out all the input field and click run campaign to initiate the campaign. You can also schedule your campaign to a specific date.

<figure><img src="/files/BDnB592pqEjAdQ7XuAd7" alt=""><figcaption></figcaption></figure>

After you have initiated your campaign go to campaign tab and click view for detailed analytics of your  campaigns.

<figure><img src="/files/j6oBod93HVYgzdI4rA97" alt=""><figcaption></figcaption></figure>

You will be able to see your campaign performance in this page

<figure><img src="/files/jxIVb8HhOd8GYnxImwoy" alt=""><figcaption></figcaption></figure>

You can take any contact to your inbox from here

<figure><img src="/files/1YY58A3E8Zsd32lnzNY7" alt=""><figcaption></figcaption></figure>


# Buy Number

You can buy virtual number directly from Lancepilot. These numbers have the capability to receive OTP from meta.

Simply go to Buy number section and click buy number. Please note, you will need to add balance in order to purchase the virtual number.\
\
Please note: Buying number wallet is a separate wallet and you can not transfer buy numbers wallet balance to any other wallet such as to channels wallet!

<figure><img src="/files/csBjxqBKOqbXi4VMJc1H" alt=""><figcaption></figcaption></figure>

After clicking buy numbers you will see a popup where you need to select the country number you want to buy and click buy a number.

<figure><img src="/files/qfwF3q228xU8mmxPtPIt" alt=""><figcaption></figcaption></figure>

In the next page you will redirect to a page where it will wait for the OTP. Once the OTP is received you can copy the OTP and use it. \
\
If you do not receive the otp then you can simply cancel or ban the number and the balance will be returned to your wallet balance.


# Roadmap

Within the roadmap tab you will be able to see our product roadmap. you can also request a feature and engage.

<figure><img src="/files/TKwBTpssDCptfqGFQuL9" alt=""><figcaption></figcaption></figure>


# Billing

Within the billing section you can manage your billing. You will need to add your card in order to purchase any subscription from the billing section.

<figure><img src="/files/yTOzhT7u5UBqZ6mKdK2T" alt=""><figcaption></figcaption></figure>


# Tickets

If you run into any problem, you can submit a ticket and our team will be responding to your tickets asap.\
\
Go to the tickets tab and click create ticket >&#x20;

<figure><img src="/files/03geKjYBYGOWnsgo2nme" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/YCRl6ypr5THesQ6Lwb2a" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/razZ8OH2PSP9EJVMucAF" alt=""><figcaption></figcaption></figure>


# Settings

You can manage your account Account, Workspace and Custom domain setting from this tab.

## Account Settings

<figure><img src="/files/OgWmrSxIbSqkL2mbxtvw" alt=""><figcaption></figcaption></figure>

## WorkSpace Settings

<figure><img src="/files/D79DS8cLMHH8d62uqw0q" alt=""><figcaption></figcaption></figure>

## Custom Domain Settings

<figure><img src="/files/Lm6xh3QIcUjgFoXuqFd5" alt=""><figcaption></figcaption></figure>


# Community

Join Lancepilot Community and keep engaging!

<figure><img src="/files/ZSU4tI7O239tNEADiPWq" alt=""><figcaption></figcaption></figure>


# Supported Countries

Due to various regulations we cannot operate in every country yet. We are continuously trying to expand our operation world wide.🌍

### We are currently available in the following countries

1. Albania
2. Algeria
3. Andorra
4. Angola
5. Argentina
6. Armenia
7. Australia
8. Austria
9. Azerbaijan
10. Bahamas
11. Bahrain
12. Bangladesh
13. Barbados
14. Belarus
15. Belgium
16. Belize
17. Benin
18. Bhutan
19. Bolivia
20. Bosnia and Herzegovina
21. Botswana
22. Brazil
23. Brunei
24. Bulgaria
25. Burkina Faso
26. Burundi
27. Cabo Verde
28. Cambodia
29. Cameroon
30. Canada
31. Central African Republic
32. Chad
33. Chile
34. China
35. Colombia
36. Congo (Brazzaville)
37. Congo (Kinshasa)
38. Costa Rica
39. Croatia
40. Cuba
41. Cyprus
42. Czech Republic
43. Denmark
44. Djibouti
45. Dominica
46. Dominican Republic
47. Ecuador
48. Egypt
49. El Salvador
50. Eritrea
51. Estonia
52. Eswatini
53. Ethiopia
54. Fiji
55. Finland
56. France
57. Gambia
58. Georgia
59. Germany
60. Ghana
61. Greece
62. Grenada
63. Guatemala
64. Guinea
65. Guinea-Bissau
66. Guyana
67. Haiti
68. Honduras
69. Hungary
70. Iceland
71. India
72. Indonesia
73. Ireland
74. Italy
75. Ivory Coast
76. Jamaica
77. Japan
78. Jordan
79. Kazakhstan
80. Kenya
81. Kuwait
82. Kyrgyzstan
83. Laos
84. Latvia
85. Lebanon
86. Liechtenstein
87. Lithuania
88. Luxembourg
89. Malawi
90. Malaysia
91. Maldives
92. Mali
93. Malta
94. Marshall Islands
95. Mauritania
96. Mauritius
97. Mexico
98. Moldova
99. Monaco
100. Mongolia
101. Montenegro
102. Morocco
103. Mozambique
104. Namibia
105. Nepal
106. Netherlands
107. New Zealand
108. Nicaragua
109. Niger
110. Nigeria
111. North Macedonia
112. Norway
113. Oman
114. Pakistan
115. Palau
116. Panama
117. Papua New Guinea
118. Paraguay
119. Peru
120. Philippines
121. Poland
122. Portugal
123. Qatar
124. Romania
125. Russia
126. Rwanda
127. Saint Kitts and Nevis
128. Saint Lucia
129. Saint Vincent and the Grenadines
130. Samoa
131. San Marino
132. Saudi Arabia
133. Senegal
134. Serbia
135. Singapore
136. Slovakia
137. Slovenia
138. Solomon Islands
139. Somalia
140. South Africa
141. South Sudan
142. Spain
143. Sri Lanka
144. Sudan
145. Sweden
146. Switzerland
147. Syria
148. Taiwan
149. Tajikistan
150. Tanzania
151. Thailand
152. Trinidad and Tobago
153. Tunisia
154. Turkey
155. Turkmenistan
156. Uganda
157. Ukraine
158. United Arab Emirates
159. United Kingdom
160. United States
161. Uruguay
162. Uzbekistan
163. Vanuatu
164. Vatican City
165. Venezuela
166. Vietnam
167. Yemen
168. Zambia
169. Zimbabwe


# WLB Design

\*\*\*This is the initial Design Of WLB. Complete design will not be disclosed due to privacy!

<figure><img src="/files/eKzuy2umMdN6shrvwC81" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/uMkUccEpTyqnIUPKLlgp" alt=""><figcaption></figcaption></figure>

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<figure><img src="/files/D0kyC2ArJAVDoGcY8scT" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/fpXFSbwINDWBH0Mq5xIL" alt=""><figcaption></figcaption></figure>

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<figure><img src="/files/qkRFZ84wYcEdlZg6RXKG" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/nN0xNrNxSCLph6uWRAhy" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/vaoINC123o2bAsryamwF" alt=""><figcaption></figcaption></figure>

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<figure><img src="/files/UE6vwSlHECxfKmiv09vo" alt=""><figcaption></figcaption></figure>