# Migration Stuck In Between Or Getting Permissions Error When encountering a migration error, it's necessary to take specific steps to resolve the issue. It's important to understand that this error is often external, possibly stemming from Meta, and not directly caused by our services. To address this, follow the procedure below: **Step 1 - Delete the number from WhatsApp API** **Please Note** * All existing messaging templates will be lost. * Any verified status, such as the green tick, will also be removed. {% embed url="" %} **Step 2 - Permanently Disable Existing Channel -** Navigate to your channel, click on the three dots menu, and select "Permanently disable channel." **Step 3 - Register the WhatsApp API Number** {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.lancepilot.com/important/migration-stuck-in-between-or-getting-permissions-error.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.