Lancepilot
  • 😎Lancepilot
  • 👉IMPORTANT
    • Register a New Number
    • Migrate an Existing Number
    • Migration Stuck In Between Or Getting Permissions Error
    • Change WhatsApp Display Name
    • How to apply for Facebook/Meta Business Verification
    • How To Request Increase For WhatsApp Phone Number Limit For Meta Business Manager ?
    • Account Quality
  • 👉Cold Outreach Best Practices
    • BEST Practices
  • 👉Custom Domain
    • Setup Custom Domain
  • 👉Support
    • Message Errors
  • 👉Platform Basics
    • Setup
    • Dashboard
    • Announcements
    • Workspace
    • Users
    • Quick Replies
    • Templates
    • Channel
    • Channel Wallet
    • Inbox
    • Contacts
    • Sequence Campaign
    • Campaign
    • Buy Number
    • Roadmap
    • Billing
    • Tickets
    • Settings
    • Community
  • 👉Policy
    • Supported Countries
  • WLB Design
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  1. IMPORTANT

Account Quality

The quality rating, based on customer feedback over the past seven days, includes reasons like blocking your number or reporting issues.

Where to Find: Phone Numbers Tab in Meta WhatsApp Manager

  • Quality Rating Column shows:

    • Green: High quality

    • Yellow: Medium quality

    • Red: Low quality

    Improving Your Rating

    • Hover over the rating for insights into block reasons.

    • Aim to maintain a high-quality rating to unlock more features.

    • Reasons for blocking include: No longer needed, Didn't sign up, Spam, Offensive messages, or No reason.

    Notifications

    You will receive updates via email and Meta Business Manager notifications for status changes or messaging limits updates.

    Status Changes

    • Connected: Normal operation within messaging limits.

    • Flagged: Low quality; if not improved in 7 days, messaging limit decreases.

    • Restricted: Reach messaging limit; no outgoing messages for 24 hours, but responses to customer-initiated messages are allowed.

    What to do when account quality is yellow or red?

  • It is suggested that you don't send any message for 7 days for quality to improve.

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Last updated 9 months ago

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